Bottom Line: Starting August 18, 2025, entering Bali requires just 3 steps: ① Get your eVisa ② Fill out the customs declaration and health statement in one go on All Indonesia before departure, then screenshot the QR Code ③ Show the QR Code upon arrival to clear customs. Non-Indonesian passport holders should select ‘Foreign Visitor’ on the site; first-time users should allow 30 minutes to complete the process.
New Indonesian Entry Measures 🇮🇩 Important Notice! Starting 8/18/2025, Switch to the Single ‘All Indonesia’ Declaration System
Attention, travelers! The Indonesian government has just announced ✨ that starting Monday, August 18, 2025, a new integrated entry declaration platform—All Indonesia—will be launched to handle customs declarations, health statements, and other entry procedures in one place. No more filling out the old separate eCD (customs) and SSHP (health) systems!
Non-Indonesian passport holders should select ‘Foreign Visitor’
👉Official Website Only: https://allindonesia.imigrasi.go.id/
✈️ Must-Do Before Departure:
✅ Complete your online declarations for eVisa, All Indonesia, and Tourist Tax before departure. See the process guide here
✅ Save/screenshot the final QR CODE on your phone (also recommend backing it up to the cloud)
✅ Upon arrival in Indonesia, simply show the QR Code for faster clearance
🔍 Friendly Reminder:
1️⃣ The new system saves you from repeated form-filling, but it’s recommended to allow 30 minutes for the process (especially for first-time users).
2️⃣ Language switching: You can select the English interface at the top right of the webpage!
Common Questions About VISA:
❓ Do I need a visa (VoA, Visa on Arrival)?
Currently, 13 countries enjoy visa-free entry (see the list here). Other countries, including Taiwan, China, and over 80 others, require a visa.
❓ Do children need a visa?
Visa requirements are not age-based; even infants need to apply.
❓ Where can I apply for an eVisa?
Please refer to this article for further details.
❓ Don’t want to apply for an e-Visa? Where to get a Visa on Arrival and what documents are needed?
If you haven’t applied for an e-Visa in advance, head straight to the Visa on Arrival counter after landing. Prepare the following:
- Passport valid for at least six months
- At least one full blank page in your passport for the visa stamp
- Return or onward flight ticket
- Cash or credit card for payment (IDR 500,000 or equivalent in USD. Also accepted in EUR, GBP, AUD, and SGD cash)
❓ How long does it take to get an e-Visa approved?
Once you fill out the application form carefully, upload your photo, and submit successfully, you’ll receive a QR code in your registered email immediately.
❓ How far in advance can I apply for an e-Visa?
A standard tourist e-Visa is valid for 90 days from the date of issuance; you must depart within 30 days from the date of entry.
❓ What’s the secret to a successful online application?
According to tips from fellow travelers in the community, using a Gmail email address and applying during business hours increases your chances of success.
❓ What if the first and last name auto-filled by the system don’t match my passport?
According to group members, it’s been reported that you can still pass through customs without issues.
If the system doesn’t auto-fill, please enter the information manually.
❓ Name format: Should I enter my given name first, followed by my surname? Do I need a space?
Since the system doesn’t accept hyphens (-) or other symbols in names, if your passport name includes a hyphen, you can replace it with a space or simply remove it. For example, if your passport shows “Wang, Fa-Fa,” you can manually enter it as “Wang, Fa Fa” or “Wang, Fafa.”
❓ Name order: Should the given name come first or the surname?
Just copy the format exactly as it appears on your passport—it’s foolproof, and no one can say you’re wrong!
❓ Place of birth and date of birth
Place of Birth and Date of Birth must match your passport exactly.
❓ What should I fill in for Issuing Country?
If the system does not automatically fill it in, travelers with Taiwanese nationality can enter ROC, Taiwan, or China — all are acceptable.
❓ How to convert an image file to PDF on your phone?
📱【How to Convert Images to PDF on Your Phone】
✅ For iPhone (iOS):
- Open the screenshot or photo in your Photos app.
- Tap the Share icon (a square with an arrow) in the bottom-left corner.
- Scroll down and select Print.
- Use two fingers to pinch and zoom in on the photo.
- A PDF preview will appear. Tap Share in the top-right corner → choose Save to Files or Save to iCloud Drive.
✅ For Android Phones:
- Open the image you want to convert in your Gallery or Photos app.
- Tap the Share button in the top-right corner → select Print.
- In the printer options, choose Save as PDF.
- Tap the Download icon to save the file.
❓ What if the credit card payment fails at the final step?
If payment fails, you’ll need to reapply. Sometimes switching to a different card works (AMEX is not accepted; please use JCB, VISA, or Mastercard).
❓ Watch the dates!
Once your eVOA is issued, you must use it within 90 days — meaning you must enter Indonesia within 90 days from the issue date. If you do not enter within this period, the visa will automatically expire and become invalid.
When filling in the arrival date, be careful not to mistakenly enter the departure date.
❓ Why does the Date of Issue automatically show the application date?
The Date of Issue on your e-Visa is the date you applied for the eVOA — it has nothing to do with the Date of Issue on your passport. So seeing the date you applied for the eVOA is correct.
What if I filled in this field incorrectly? The Date of Issue here is just for your reference on the e-Visa’s application/issuance date. As long as you successfully applied and paid, you’ll be fine!
❓ What if I filled in the Date of Issue or Place of Birth incorrectly?
If you notice a mistake:
- The Date of Issue is just for your own reference on the entry date — it doesn’t matter if it’s wrong.
- According to reports from travelers, entering Taiwan or the place of birth as shown on your passport both work for automated immigration clearance.
❓ Can children also use automated immigration clearance?
Children aged 6 and above can also use the airport’s automated immigration clearance. Check out the guide to visas for children entering Indonesia/Bali.
❓ How long is a tourist visa valid? What happens if it expires?
A tourist visa is valid for 30 days upon entry. You can extend it once at the local immigration office or online, allowing a maximum stay of 60 days.
If you overstay, you’ll be fined 1,000,000 Indonesian Rupiah per day and considered an illegal resident, which may lead to detention, deportation, and a ban from entering Indonesia for a certain period.
Frequently Asked Questions about All Indonesia:
❓ How far in advance can I apply for All Indonesia ?
Since it now integrates a health declaration requiring the latest status updates, you can only fill it out three days before your flight.
❓ Which airports allow entry using All Indonesia ?
Three international airports—Jakarta’s Soekarno-Hatta, Surabaya’s Juanda, and Bali’s Ngurah Rai—allow you to apply via All Indonesia in one go. For other airports, you’ll need to separately fill out the eVisa, eCD customs declaration, and SSHP health statement (see instructions here).
❓ How can I check my application status?
You can check the latest progress via the ‘Application Status’ option within All Indonesia.
❓ Can I apply on behalf of my family or travel group?
✅ Yes! Simply fill in the details of each family or group member in a single application form. Each group is limited to a maximum of 10 people. For groups larger than 10, please submit another form.
- Indonesian citizens (entering with an Indonesian passport) and foreign travelers (entering with a foreign passport) must submit separate declarations.
❓ What file formats are supported for upload?
Only JPEG and PNG formats are accepted. See the in-app instructions for details.
❓ Which devices are supported?
PC/Mac, Android/iOS devices are all supported.
❓ Is my personal data secure?
The platform strictly adheres to security standards, and your data is used solely for immigration-related purposes.
❓ Is multi-language support available?
Currently available in Indonesian, English, and Chinese — you can switch between them in the settings.
❓ What if I’ve already applied for an e-Visa (eVoA/eVisa)?
Simply proceed to fill out the form on All Indonesia.
❓ Does it include the tourism tax?
No. The tourism tax is only collected in Bali and does not apply nationwide. You still need to pay the tourism tax through a separate system. See: Bali Tourism Tax Guide: 2024 New Rules, Payment Methods, and Island-Hopping Tips
Account Issues
🔐 Can’t log in?
- Make sure the email you entered is correct
- Check that your password meets the format requirements (must include uppercase and lowercase letters, numbers, and special characters)
🔑 Forgot your password?
Click ‘Forgot Password’ on the login page, then follow the instructions to reset it using the email you registered with.
📧 Didn’t receive an email from the Immigration Office (verification, reset, etc.)?
- Check your spam folder
- Confirm your email address is correct
- Delays may occur during peak internet traffic—please wait a moment
Contact Customer Support
📞 Use the in-app ‘Help’ feature
Bali Currency Exchange Guide
- The Ultimate Guide to Currency Exchange and Money Management in Bali/Indonesia: What currency is used? How to get the best exchange rate? Where are the best places to exchange money? Recommended exchange locations
- Bali USD Exchange Rate: Large Bills or Small Bills? Complete Exchange Strategy Revealed!
- Bali Money Exchange Horror Stories: Fellow Travelers Share Their Experiences, Don’t Be Fooled by Small Savings!
- Indonesia/Bali Currency Exchange: Direct Exchange vs. Exchanging USD First, Which is More Cost-Effective?
