Major Overhaul of Indonesia’s Visa Extension System
Bottom line: Starting May 29, 2025, Indonesia’s visa extension process has shifted to a two-step system: ‘online application + in-person verification.’ First, go to evisa.imigrasi.go.id, select ‘extend my visa,’ and fill out the form online. Within about 2 business days, you’ll receive a notification and must visit the nearest immigration office in person for fingerprinting and document verification. Senior citizens, individuals with disabilities, pregnant and nursing women, and travelers in emergency situations can apply for a fast-track lane, completing the process in a single visit.
Indonesia’s immigration authority has officially implemented a new visa extension process starting May 29, 2025. This system combines online registration with in-person processing, applicable to immigration offices nationwide, including Bali, and affects tourists, long-term residents, business visa holders, and social-cultural visa holders.

Overview of the New Process: Online + In-Person Combined
Step One: Online Application
All visa extension applicants must first visit the official website evisa.imigrasi.go.id to register an account and select ‘extend my visa.’ The entire site is available in English and supports both mobile and desktop use.
Step Two: In-Person Visit to Immigration Office for Verification
After completing the online application, applicants will receive a notification within a maximum of two business days. They must then visit the nearest immigration office in person to submit documents and undergo biometric procedures, such as photo-taking and fingerprinting.
Special Circumstances and Fast-Track Service
Applicants in the following categories may apply for fast-track service:
- Senior citizens
- Individuals with disabilities
- Pregnant and breastfeeding women
- Travelers in emergency situations
In these cases, the entire process can be completed in a single visit, with immigration officers assisting in filling out documents and completing fingerprinting.
Why Did the Indonesian Immigration Office Change the System?
The Indonesian government noted a sharp increase in illegal visa violations in early 2025, handling 2,201 cases from January to April—a 36.71% rise compared to 1,610 cases during the same period in 2024. The new system aims to better regulate visa usage and reduce illegal activities.
What Documents Should Applicants Prepare?
Although the authorities do not require additional documents, you may need to answer the following questions during the actual process:
- What is your purpose of stay in Indonesia?
- Do you have a departure plan afterward?
- What is your residential address in Indonesia?
- Do you have proof of financial means?
It is recommended to bring a travel itinerary, accommodation proof, and return flight ticket for reference.
Quick Reference:
Guide to Extending Your Visa Online in Indonesia/Bali
Eligible Visa Types and Fees
The most common tourist visas are:
Visa on Arrival (VoA)
- Apply at the airport upon arrival
- Valid for 30 days
- Extension fee: IDR 500,000
Electronic Visa on Arrival (eVoA)
- Apply online in advance
- Also eligible for the new hybrid extension system
- Extension fee: IDR 500,000

Frequently Asked Questions (FAQ)
1. If I’ve already extended my visa online, do I still need to visit the immigration office in person?
Yes, the new system combines online and in-person steps, so all visa extension applicants must visit the immigration office in person.
2. What questions will immigration ask me?
Officials may ask about your purpose of stay, duration, and financial capability in Indonesia. It’s recommended to bring supporting documents.
3. Can someone else handle it for me?
Currently, you must go in person, especially for biometric data collection.
4. How many days do I have to complete the visa extension?
From online registration, you usually need to complete the verification step at the immigration office within 2 business days.
5. What happens if I don’t follow the new rules?
Failure to comply may result in fines, detention, or deportation.