Visa & Entry

Bali Airport Autogate Guide: Entry Steps, Eligibility & Tips

By 小傑爸 Bali travel blogger · Go Bali Go founder

2026年8月7日 ✏️ 編輯文章

Bali Airport Autogate Guide: Entry Steps, Eligibility & Tips

💡 Quick Answer

First time in Bali and not sure how to use Autogate? Here's a complete guide on Bali Airport's automated immigration gates, including eligibility, passport scan…

Bali Airport Autogate Guide: Clear Immigration in 10–20 Seconds, Even on Your First Try!

After arriving in Bali, the worst part is queuing for an immigration officer stamp. But if you’re eligible, you can use the Autogate at Ngurah Rai International Airport (DPS) — the entire verification process takes just 10–20 seconds, drastically cutting down your entry time.

Here’s the latest guide, so even first-timers can breeze through self-service immigration.

Who Can Use Autogate?

You’re eligible if you meet these conditions:

✅ Hold a biometric passport

✅ Have already applied for an e-VOA (electronic visa on arrival) or other electronic visa (eVisa)

✅ Indonesian citizens or Kitas work permit holders can also use Autogate.

Who cannot use it?

The following travelers still need to use the manual immigration counter:

Those purchasing VOA (Visa on Arrival) at the airport
Those not eligible for e-Passport
Those not meeting the conditions for e-Visa use
Some child travelers (under 7 years old)

Tip: Apply for e-VOA before departure to skip the VOA queue and use the Autogate directly.

Prepare Before Use

Before your turn, it’s recommended to do the following:

Remove the passport cover
Open the passport to the personal information page
Take off your mask
Take off your hat
Take off sunglasses or glasses (if they affect recognition)
Keep your face clearly visible

Autogate Usage Steps

Step 1: Wait for the Green Arrow

Only one person can enter at a time.

After the red cross turns into a green arrow, walk forward.

Step 2: Stand on the yellow footprint

Position yourself according to the floor markings.

Place your carry-on luggage behind you, making sure it doesn’t block the gate.

Step 3: Scan your passport

Open your passport to the personal information page.

Lay it flat on the scanner and press it down—don’t let it bend.

Wait for the system to finish reading.

Step 4: Facial recognition

The system will take a photo.

Please look directly at the screen, don’t look down or at the area beside the camera.

Just keep a natural expression.

Step 5: Complete Immigration

After successful verification:

The gate will open automatically
Walk straight through
No entry stamp will be placed in your passport
Your entry record will be saved electronically (some travelers will receive an email notification)

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Common Reasons for Failure

If the gate doesn’t open, it’s usually due to one of the following reasons:

Passport Not Flat

Make sure the entire page lies flat on the scanner.

Wearing a Mask or Hat

Facial recognition can easily fail.

Standing Too Close in Line

Do not cross the yellow waiting line.

Keep your distance until the previous traveler has finished, to avoid interfering with recognition.

Forgetting to Take Your Luggage

Many travelers realize their carry-on luggage is still on the other side after passing through.

Make sure to double-check that all your belongings are with you.

Tips for Using Autogate

❌ No photography, video recording, or selfies are allowed in the immigration area.
✅ If recognition fails, don’t worry—you can try again.
✅ Immigration officers and staff are always on hand to assist immediately.

Is Using Autogate Worth It?

Highly recommended if you’re eligible.

Especially during peak season when arriving in Bali, the manual counters often have long queues, while the Autogate usually takes just a few tens of seconds to complete verification, significantly cutting down your entry time. What might actually take longer is waiting for your checked luggage.

FAQ

Q1: Does having an e-VOA guarantee access to the Autogate?

As long as you hold an electronic passport and have applied for a qualifying e-VOA or eVisa, you can use the Autogate.

Q2: Can I use the Autogate if I purchase a VOA on-site?

Generally, no. You’ll need to go to the manual immigration counter.

Q3: Do I need to register separately for the Autogate?

Eligible travelers generally don’t need to apply separately. As long as your passport and e-visa meet the system’s requirements, you can use it.

Q4: How do I prove my entry without an entry stamp?

The Autogate system uses electronic records. Some travelers will receive an electronic notification, and the official system also retains a complete record of entry.

For more complete answers about visas/entry, please refer to our discussion forum

Bali Airport Autogate Guide: Entry Steps, Eligibility & Tips

Bali Airport Autogate Guide: Clear Immigration in 10–20 Seconds, Even on Your First Try!

Who Can Use Autogate?

Who cannot use it?

Prepare Before Use