Major Changes to Indonesia’s Visa Extension System
Starting May 29, 2025, Indonesia’s Immigration Office officially implements a new visa extension process. This system combines online registration with in-person procedures, applicable to immigration offices nationwide including Bali, affecting tourists, long-term residents, business visa holders, and socio-cultural visa holders.
Overview of the New Process: Online + In-person Combination
Step 1: Online Application
All visa extension applicants must first visit the official website evisa.imigrasi.go.id to register an account and select ‘extend my visa’. The entire website is available in English and supports both mobile and desktop operations.
Step 2: In-person Verification at Immigration Office
After completing the online form, applicants will receive a notification within two business days and must personally visit the nearest immigration office to submit documents and undergo biometric procedures (such as photo and fingerprinting).
Special Cases and Express Lane Services
Applicants who fall into the following categories may apply for expedited processing:
- Elderly individuals
- Persons with disabilities
- Pregnant and breastfeeding women
- Passengers in emergency situations
In these cases, the entire process can be completed in a single visit, with immigration officers assisting in document completion and fingerprinting.
Why is Indonesia Immigration Changing the System?
The Indonesian government noted a significant rise in illegal visa violations in early 2025, with 2,201 cases processed from January to April, marking a 36.71% increase compared to 1,610 cases during the same period in 2024. The new system aims to more effectively control visa usage and reduce illegal activities.
What Documents Should Applicants Prepare?
While no additional documents are officially required, applicants may need to answer the following questions during the process:
- What is the purpose of your stay in Indonesia?
- Do you have a departure plan?
- What is your residential address in Indonesia?
- Can you provide proof of financial means?
It’s recommended to bring travel itineraries, accommodation proofs, and return flight tickets for reference.
Quick Reference:
Online Visa Extension Guide for Indonesia/Bali
Visa Types and Fees
The most common tourist visas are:
Visa on Arrival (VoA)
- Can be applied for at the airport upon arrival
- Valid for 30 days
- Extension fee is IDR 500,000
Electronic Visa on Arrival (eVoA)
- Can be applied for online in advance
- Also applicable for the new hybrid extension system
- Extension fee is IDR 500,000
Frequently Asked Questions (FAQ)
1. Do I still need to visit the immigration office in person if I’ve already extended my visa online?
Yes, the new system requires a combination of online and in-person processing. All visa extension applicants must visit the immigration office in person.
2. What questions will the immigration office ask me?
Officials may inquire about your purpose in Indonesia, duration of stay, and financial capability. It’s recommended to bring basic supporting documents.
3. Can someone else handle this for me?
Currently, you must appear in person to complete the process, especially for biometric verification.
4. How many days do I have to complete the visa extension?
Starting from online registration, you typically need to complete the verification steps at the immigration office within 2 business days.
5. What happens if I don’t comply with the new regulations?
Failure to follow the regulations may result in fines, detention, or deportation.
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